Privacy Policy

Our privacy policy

This privacy policy sets out how Vetsnet uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Any identifying information we ask you to provide will only be used in accordance with this privacy statement.

Vetsnet may change this policy from time to time by updating this page, so please do check it from regularly to ensure that you are happy with any changes. This policy is effective from 1 February 2017.

Your consent

By using this site, you agree to the terms of this Privacy Policy and Vetsnet’s terms of use.  Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with those Terms of Use and this Privacy Policy.

What we collect:

We may collect the following information:

  • your email address
  • your chosen User name and password
  • demographic information, such as your postcode and your IP address and, should you choose to tell us, your date of birth, what your job or intended job is, and details about that job.

What we do with the information we gather:

We do not, as a clear rule, pass on your information, unless you specifically consent to us doing so or we are specifically required to by law. However, on rare occasions where there appears to be a clear need to safeguard the welfare of a Vetsnet user and/or his/her family, it may be necessary to contact relevant authorities about a clearly identifiable member and his/her posts on Vetsnet.

We only use the information you give us to understand your needs and provide you with a better service, and in particular:

  • For internal record keeping.
  • To improve our services, and email you responses to discussion-board posts you have reported.
  • To periodically send you emails about Veterinary News and updates, Vetsnet news, competitions, discounts or other information which we think you may find interesting, using the email address which you have provided.
  • To contact you, but only with your prior permission, by email or personal message, for market-research purposes.
  • To offer you, on our website pages, information based on your interests.

Any personal data that you give us will be retained by us for as long as it’s needed to perform its function. There’s no one-size-fits-all time limit, but for example information provided in respect of competitions is held for three months. We regularly review the data held by different teams and delete information that is no longer needed. All data we hold is stored securely and only accessible by authorised members of Vetsnet.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online.

Passive Information Collection

As you navigate through this site, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as clicktags, beacons and other navigational data collection (such as server logs). Your internet browser automatically transmits to this site some of this anonymous information, such as the url of the website you just came from and the IP address and the browser version your computer is currently using.  Via the IP address we may also determine your rough geographical location, such as town or city.

This helps us analyse data about our site traffic, so we can improve Vetsnet and tailor it more to our members’ needs. All information is anonymous and only used for operational purposes.

Links to other websites

Our website may contain links or references to other websites to which this Privacy Policy does not apply. If you click on these links to leave our site, you should note that we cannot be responsible for the protection and privacy of any information you provide whilst visiting those sites. We suggest you always look at the privacy statement of any other website you visit.

Controlling your personal information

You may choose to change or restrict the use of your personal information by going to your user profile page, altering your registration details and subscribing/unsubscribing to our email options.

You may ask us to provide details of the personal information we hold about you, under the Data Protection Act 1998. To request this information, please mail us at contact@vetsnet.net or write to 102 Cambridge Road, Waterbeach, CB25 9NJ

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will, of course, happily correct any information that is found to be incorrect.

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