Tag: vet

Vet Futures

Traditionally, we’re a reactive profession.  In a modern era moving at an exponentially rapid rate, we need to start being PROACTIVE and future-proofing.  Join the debate and get involved… before the change happens and you wish you’d had your say earlier.

We’re summarising the RCVS/BVA joint initiative to encourage the veterinary profession to take control of its destiny.  It seeks to discover, alongside members, how the veterinary profession can remain sustainable and relevant, Continue reading

Dealing with difficult clients

Dr. Joanna Cates, clinical psychologist, writes for Vetsnet:

“It’s sadly not uncommon for veterinary staff to be on the receiving end of some pretty difficult behaviour from their clients – and I’m not talking about those of the animal variety. I mean the human ones!  Rude, grumpy, ungrateful – perhaps even aggressive. From time to time all vets know what it’s like to have to deal with clients whose social skills are less than ideal. Continue reading